Post by zeesun on Mar 9, 2024 21:14:19 GMT -7
Expedia integrates a ChatGPT plugin into its application: based on artificial intelligence, it interacts with the user during trip planning. With the promise of improving the experience. Expedia, the future is already here A new era of the internet, dominated by artificial intelligence, is just beginning. In the not too distant future, with AI users will manage the entire travel organization: from flight booking to hotel booking, from organizing the itinerary to booking, up to payments.
Expedia was the first to Oman Telegram Number Data take steps in this direction , integrating ChatGPT into the app : a test to understand the impact of generative artificial intelligence on travel booking. Compared to bots that generate standard, automated responses, ChatGPT integrated into Expedia will answer users' questions in a natural way. The conversation can guide them along the purchasing journey, eliminating any points of friction . Expedia has been working with artificial intelligence for a few years now. The online booking giant, reports Il Sole 24 Ore , is convinced that it has accumulated the largest amount of data in the travel sector.
A solid foundation from which to innovate the dynamics of online travel bookings: “Generative AI opens up a whole new spectrum of opportunities and possibilities for us to build AI on our models that can truly transform travel in the next five years ” Expedia CTO Rathi Murthy told the Fast Company website. Murthy also guaranteed respect for user privacy: “We have made sure that we have transparency on how AI-based decisions are made and how predictions are arrived at, making sure we have the right governance in place to eliminate any kind of bias from our artificial intelligence outwards.” However, Expedia is not the only company to have adopted artificial intelligence to support the user experience: Kayak has also moved in this direction.
Expedia was the first to Oman Telegram Number Data take steps in this direction , integrating ChatGPT into the app : a test to understand the impact of generative artificial intelligence on travel booking. Compared to bots that generate standard, automated responses, ChatGPT integrated into Expedia will answer users' questions in a natural way. The conversation can guide them along the purchasing journey, eliminating any points of friction . Expedia has been working with artificial intelligence for a few years now. The online booking giant, reports Il Sole 24 Ore , is convinced that it has accumulated the largest amount of data in the travel sector.
A solid foundation from which to innovate the dynamics of online travel bookings: “Generative AI opens up a whole new spectrum of opportunities and possibilities for us to build AI on our models that can truly transform travel in the next five years ” Expedia CTO Rathi Murthy told the Fast Company website. Murthy also guaranteed respect for user privacy: “We have made sure that we have transparency on how AI-based decisions are made and how predictions are arrived at, making sure we have the right governance in place to eliminate any kind of bias from our artificial intelligence outwards.” However, Expedia is not the only company to have adopted artificial intelligence to support the user experience: Kayak has also moved in this direction.